Support Board
Date/Time: Thu, 16 Jan 2025 12:59:02 +0000
Post From: New CQG Setup Questions
| [2014-11-21 01:35:17] |
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Server-side OCO is supported with many of the trading services we work with, and generally there is little trouble with them. Either they work fine from the start and there are no problems. Or, if there is a little issue we fix it or they fix it on the server side and it is done and over with. "There was an error with the order modification: Order Modification Reject. Text: Order Action rate exceeded. Order Modification failed. Please call CQG. Service order ID: 485352561 | 2014-11-19 04:51:41 * We are contacting CQG about this. Notice how their own message says "Please call CQG". That is direct text from's the CQG server. FCM says problem not on our end contact SC, SC says problem not on our end it's CQG, CQG says problem not on our end contact SC, trader is stuck in the middle, so how do we fix the problems? I just want to be able to trade without problems, and will do whatever you suggest is best to be able to do that, as I cannot afford this time wasted either. Thanks again for your help. We understand and do not disagree with what you are saying and we will follow up with CQG on this.It is not good there are a lot of these trading issues with CQG. We wonder why CQG is so well-regarded. We even discovered a bug with their implementation of bracket orders with there FIX protocol that they needed to fix. And they do not support this functionality all with their web API interface. This only underscores the need for a common communication protocol in this industry and this is what we are working to establish: www.dtcprotocol.org Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |