Support Board
Date/Time: Thu, 16 Jan 2025 13:17:56 +0000
Post From: New CQG Setup Questions
[2014-11-19 10:50:28] |
Futures Operator - Posts: 239 |
Per instructions for most stable version/latest fixes, updated to v1213, CQG FIX, server side oco disabled. There is a new trading error, this caused cancellation of a limit and stop for a portion of a position, leaving it exposed without risk management. "There was an error with the order modification: Order Modification Reject. Text: Order Action rate exceeded. Order Modification failed. Please call CQG. Service order ID: 485352561 | 2014-11-19 04:51:41 * Resetting last modify Price and Quantity due to an apparent failed order modification. Internal order ID: 5294 | 2014-11-19 04:52:30filled or canceled. Internal order ID: 5295 | 2014-11-19 05:00:30 *" Remaining side of bracket order has been canceled due to sibling either having been filled or canceled. Internal order ID: 5295 | 2014-11-19 05:00:30 *" EDIT: Went back to v1212 and no issues with trading today, though seem to have missing/unmatched order fills for some prior trades now. I understand, and agree with you, I hope you also understand how frustrating this is as a trader. FCM says problem not on our end contact SC, SC says problem not on our end it's CQG, CQG says problem not on our end contact SC, trader is stuck in the middle, so how do we fix the problems? I just want to be able to trade without problems, and will do whatever you suggest is best to be able to do that, as I cannot afford this time wasted either. Thanks again for your help. Date Time Of Last Edit: 2014-11-19 18:56:08
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