Support Board
Date/Time: Thu, 16 Jan 2025 12:55:36 +0000
Post From: New CQG Setup Questions
| [2014-11-17 19:45:58] |
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Would humbly request that you clearly indicate somewhere at all times the most stable version and trade setting for each service, for example disabling server side as you recommended in one forum post, as a notice in the platform, until proven stable. The answer to this would be the current version of Sierra Chart . The trade settings would not be relevant because they all should work fine. And also to test each new revision with trading changes as prerelease for longer to identify issues, until it's recommended as final release for stable live trading. We do testing. The problems you are encountering we do not notice in testing.In response to post 12, we are not able to duplicate this issue and we are not completely sure what that CQG error message means. It comes from CQG. Seems to be related to server-side OCO and possibly some issue with order ids. Therefore, disable Global Settings >> General Trade Settings >> Use Server-Side OCO and Bracket Orders. Is it safe to trade with this issue present in terms of only the correct orders actually being executed? If not, is there an SC version and setting that is trouble free for CQG? There are not going to be additional orders transmitted to CQG beyond what you submitted. This cannot happen. Other than your report, we are not aware of problems with CQG trading.Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-11-17 19:48:43
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