Support Board
Date/Time: Tue, 26 Nov 2024 13:31:35 +0000
Post From: One Minute Chart Displaying All Real Time Data in 1PM Candle
| [2013-05-23 04:20:00] |
| ged - Posts: 233 |
|
Really appreciate your efforts, you guys are great. I spoke on the telephone and emailed IQFeed this morning. I know they have read your Post of yesterday at 20:35:48 (above). A fellow in support said the problem may well be on their end, but it only shows itself when using Sierra Chart. They tried to replicate the problem in several other trading platforms, but are unable to do so. So, the last I've heard, I think they are a bit perplexed by the situation, but looking for a fix. Presently, I have another email into them, requesting an update on the status of their efforts, but no reply received as yet. This is rather critical for me, as AAPL is the only thing I trade and it is very inconvenient to miss the opening candles each day. I believe this has been going on for about 9 trading days now. I look forward to what you may learn by using IQFeed data for AAPL in the pre-market tomorrow morning. If you have the experience I'm having, the candles will cease to form in the premarket at the end of the candle in progress when the data completes it download, then the data jumps forward and begins to accumulate at the 1 PM candle. This pattern cannot be broken in pre-market until a new data reload is begun near the end of the 6:29 premarket candle (West Coast time). That gets you into the regular market hours, and everything will then work until 1 PM is reached. Thanks again. |