Support Board
Date/Time: Fri, 22 Nov 2024 19:43:43 +0000
Post From: V. 978 is not working using Mode 1 to connect to Tranact/Infini
| [2013-05-23 02:29:15] |
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For this particular issue: Error connecting socket: Windows error code 10061: No connection could be made because the target machine actively refused it. | 2013-05-22 21:30:57 1. Update Sierra Chart by selecting Help >> Download Prerelease. 2. After this, you will see a line in the Message Log like this: General Service - Starting server: D:\SierraChart\Transact\TransactToSierraBridge.exe 3. You will need to allow through the Windows firewall and any other firewall software you are running on the computer, the file that is in bold. That should solve the problem. If you are still having this specific issue: V978 is not working using Mode 1(UDP) with Transact. We have to UN-check "use Mode 1" to connect to Transact/Infinity. http://www.transactfutures.com/ContactUs.htm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-23 02:31:28
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