Support Board
Date/Time: Fri, 22 Nov 2024 20:10:39 +0000
Post From: Downloading intraday data
| [2013-05-22 10:55:03] |
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You do not have any hardware issues. This is clearly a software problem where there is something on your System slowing down the data writing process. We have never ever known an issue like this, which is uncommon, to be the result of Hardware itself. It is due to anti-malware /Antivirus software generally. When the data is downloading, the user interface should be responsive. In the case of when downloading tick by tick data from IQ Feed, you may get an occasional hesitation of the user interface. But not much. That will be resolved when we use a background thread to write the data for IQ Feed. We do use a separate thread with our own services. We use Intel SSD's on all of our servers and development systems and we have never had any issues with reaching a write limit with them. Even with intense writing. If you can try another computer that is completely clean of antivirus type software. That's what we recommend trying. What you are experiencing is not normal. Have a look at this log and the timestamps at the end to see the speed at which the data was downloaded on our system: HD Request # 5 - Downloading Intraday chart data for EURUSD.ABBA to the file EURUSD.ABBA.temp.scid. Service: dtn | 2013-05-22 10:50:47
HD Request # 5 - Requesting Minute data beginning at 2012-04-17 06:50:47 US Eastern Time. | 2013-05-22 10:50:47 Symbol Error: EURUSD.ABBA is unknown, unavailable, or improperly formatted. | 2013-05-22 10:50:47 HD Request # 5 - Receiving Intraday Minute data for EURUSD.ABBA | 2013-05-22 10:50:48 HD Request # 5 - Receiving Intraday data for EURUSD.ABBA starting at 2012-04-17 10:51:00 | 2013-05-22 10:50:48 HD Request # 5 - Timestamp of first Intraday data file record written: 2012-04-17 10:51:00 | 2013-05-22 10:50:48 HD Request # 5 - Received 410689 records from 2012-04-17 10:51:00 to 2013-05-22 10:50:00 (400.0 days) and wrote 410689 records for EURUSD.ABBA | 2013-05-22 10:50:58 HD Request # 6 - Downloading Intraday chart data for EURUSD.ABBA to the file EURUSD.ABBA.temp.scid. Service: dtn | 2013-05-22 10:50:58 HD Request # 6 - Requesting Tick data beginning at 2012-04-17 06:50:58 US Eastern Time. | 2013-05-22 10:50:58 HD Request # 6 - Receiving historical Intraday Tick data for EURUSD.ABBA | 2013-05-22 10:50:59 HD Request # 6 - Receiving Intraday data for EURUSD.ABBA starting at 2013-01-06 22:00:01 | 2013-05-22 10:50:59 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-01-06 22:00:01 | 2013-05-22 10:50:59 HD Request # 6 - Received 20298766 records from 2013-01-06 22:00:01 to 2013-05-22 10:54:09 (135.5 days) and wrote 20298766 records for EURUSD.ABBA | 2013-05-22 10:54:22 HD Request # 6 - Copying downloaded Intraday chart data from EURUSD.ABBA.temp.scid to EURUSD.ABBA.scid | 2013-05-22 10:54:22 HD Request # 6 - Intraday download COMPLETE for EURUSD.ABBA | 2013-05-22 10:54:22 Real-time intraday chart data file updates started for EURUSD.ABBA | 2013-05-22 10:54:22 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-22 10:56:21
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