Support Board
Date/Time: Tue, 26 Nov 2024 13:52:58 +0000
Post From: One Minute Chart Displaying All Real Time Data in 1PM Candle
| [2013-05-21 20:35:48] |
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We ran an Apple chart using delayed data but continuously streaming data, into the close and we did not notice any problems: http://www.sierrachart.com/image.php?l=1369168425368.png Despite that IQ feed does not see this issue with other programs, from what we are hearing and seeing from the images posted, this very obviously looks to us like there is something faulty with the IQ feed timestamps. That is quite clear. They should really look at the timestamp data they are sending and see why it is changing at the time you are noticing a problem. We never had a problem previously with IQ Feed timestamps and we have not touched our code that processes those. Therefore, we ask IQ Feed to look at this closely at the timestamp data they are providing you at the time you are having a problem. Please provide them this message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-21 23:01:07
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