Support Board
Date/Time: Thu, 28 Nov 2024 00:36:40 +0000
Post From: Cant download, history missing, very slow. Please help
| [2014-10-20 15:17:33] |
| User54027 - Posts: 128 |
|
Cant upload the image for you. Sierra Charts has come to a grinding halt. Internet connection is working fine. Software version: 1203 | 2014-10-20 11:10:24 Usage end date: 2015-06-02 | 2014-10-20 11:10:24 Enabled for: Advanced Features. | 2014-10-20 11:10:24 Enabled for: Sierra Chart Historical Data Service. | 2014-10-20 11:10:24 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-20 11:10:24 Active service: SC Forex Data (FXCM) | 2014-10-20 11:10:24 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-10-20 11:10:24 2014-10-20 17:10:24 Local computer clock time | 2014-10-20 11:10:24 2014-10-20 15:10:24 GMT time | 2014-10-20 11:10:24 2014-10-20 11:10:24 Time zone adjusted time | 2014-10-20 11:10:24 Program path: C:\SierraChart\ | 2014-10-20 11:10:24 Data Files path: C:\SierraChart\Data\ | 2014-10-20 11:10:24 OS Version Number: 6.1 | 2014-10-20 11:10:24 Locale Information: English_United States.1252 | 2014-10-20 11:10:24 Checking for new symbol settings for fxcm | 2014-10-20 11:10:24 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-10-20 11:10:24 SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-10-20 11:10:29 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 11:10:29 Socket (2008) | Connected. | 2014-10-20 11:10:29 SC Forex Data (FXCM) | Connected to server. | 2014-10-20 11:10:29 SC Forex Data (FXCM) | Sending logon request message. | 2014-10-20 11:10:29 SC Forex Data (FXCM) | Server Info - Server Name: . | 2014-10-20 11:10:30 SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-10-20 11:10:30 SC Forex Data (FXCM) | Successfully connected. | 2014-10-20 11:10:30 HTTP connection to www.sierrachart.com:80 (1396) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-10-20 11:10:45 HTTP connection to www.sierrachart.com:80 (1396) | Shutdown and closed. | 2014-10-20 11:10:45 Request for symbol settings MD5 failed. | 2014-10-20 11:10:45 SC Forex Data (FXCM) | Starting real-time market data updates for: US30. ID: 1 | 2014-10-20 11:11:53 Intraday data recording state for symbol US30 is set to pending. | 2014-10-20 11:11:53 HD Request # 2 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 11:11:53 HD Request # 2 | Download start Date-Time: 2014-10-20 11:08:25.0 | 2014-10-20 11:11:53 HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2014-10-20 11:11:53 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-10-20 11:11:53 SC Forex Data (FXCM) | Starting real-time market data updates for: GER30. ID: 2 | 2014-10-20 11:11:53 Intraday data recording state for symbol GER30 is set to pending. | 2014-10-20 11:11:53 SC Forex Data (FXCM) | Starting real-time market data updates for: EURUSD. ID: 3 | 2014-10-20 11:11:53 Intraday data recording state for symbol EURUSD is set to pending. | 2014-10-20 11:11:53 SC Forex Data (FXCM) | Starting real-time market data updates for: UK100. ID: 4 | 2014-10-20 11:11:53 Intraday data recording state for symbol UK100 is set to pending. | 2014-10-20 11:11:53 SC Forex Data (FXCM) | Starting real-time market data updates for: USDJPY. ID: 5 | 2014-10-20 11:11:53 Intraday data recording state for symbol USDJPY is set to pending. | 2014-10-20 11:11:53 Socket (3180) | Connected. | 2014-10-20 11:11:54 HD Request # 2 | Sending historical data logon request message. | 2014-10-20 11:11:54 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-10-20 11:08:25. Record interval: 1. Symbol: US30 | 2014-10-20 11:11:54 Uploaded an image to the server. Request ID: 1 | 2014-10-20 11:12:55 Socket (3180) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 11:13:12 Socket (3180) | Shutdown and closed. | 2014-10-20 11:13:12 HD Request # 2 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 11:13:12 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 11:13:12 HD Request # 3 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 11:13:12 HD Request # 3 | Download start Date-Time: 2014-10-20 11:08:25.0 | 2014-10-20 11:13:12 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2014-10-20 11:13:12 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-10-20 11:13:12 Socket (1500) | Connected. | 2014-10-20 11:13:13 HD Request # 3 | Sending historical data logon request message. | 2014-10-20 11:13:13 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-10-20 11:08:25. Record interval: 1. Symbol: US30 | 2014-10-20 11:13:13 Socket (1500) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 11:14:13 Socket (1500) | Shutdown and closed. | 2014-10-20 11:14:13 HD Request # 3 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 11:14:13 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 11:14:13 HD Request # 4 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 11:14:13 HD Request # 4 | Download start Date-Time: 2014-10-20 11:08:25.0 | 2014-10-20 11:14:13 HD Request # 4 | Using server: ds5.sierracharts.com port 10149 | 2014-10-20 11:14:13 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 11:14:13 Socket (1500) | Connected. | 2014-10-20 11:14:14 HD Request # 4 | Sending historical data logon request message. | 2014-10-20 11:14:14 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-10-20 11:08:25. Record interval: 1. Symbol: US30 | 2014-10-20 11:14:14 Socket (1500) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 11:15:02 Socket (1500) | Shutdown and closed. | 2014-10-20 11:15:02 HD Request # 4 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 11:15:02 * HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 11:15:02 HD Request # 4 | Receiving Intraday data for US30 starting at 2014-10-20 11:11:56 | 2014-10-20 11:15:02 HD Request # 4 | Timestamp of first Intraday data file record written: 2014-10-20 11:11:56 | 2014-10-20 11:15:02 Added 153 Time and Sales records to Intraday data file for US30 after download. | 2014-10-20 11:15:02 HD Request # 4 | Intraday download COMPLETE for US30. Completion time: 49s. Unique request ID: 1 | 2014-10-20 11:15:02 Real-time Intraday chart data file updates started for US30 | 2014-10-20 11:15:02 HD Request # 5 | Downloading Historical Daily chart data for US30. Starting date: 2014-10-17. Service: fxcm | 2014-10-20 11:15:02 HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2014-10-20 11:15:02 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-10-20 11:15:02 Socket (3160) | Connected. | 2014-10-20 11:15:02 HD Request # 5 | Sending historical data logon request message. | 2014-10-20 11:15:02 HD Request # 5 | Requesting historical Daily data starting at 2014-10-17. | 2014-10-20 11:15:03 Uploaded an image to the server. Request ID: 2 | 2014-10-20 11:15:09 HTTP request #2 returned the following error: Windows error code 12029: A connection with the server could not be established | 2014-10-20 11:15:12 Failed to upload the image due to an error. Request ID: 2. | 2014-10-20 11:15:12 * Uploaded an image to the server. Request ID: 3 | 2014-10-20 11:15:35 HTTP request #3 returned the following error: Windows error code 12029: A connection with the server could not be established | 2014-10-20 11:15:37 Failed to upload the image due to an error. Request ID: 3. | 2014-10-20 11:15:37 * Socket (3160) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 11:15:55 Socket (3160) | Shutdown and closed. | 2014-10-20 11:15:55 HD Request # 5 | Error downloading historical Daily data for US30. The network socket has been closed. Retrying download. | 2014-10-20 11:15:55 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 11:15:55 HD Request # 6 | Downloading Historical Daily chart data for US30. Starting date: 2014-10-17. Service: fxcm | 2014-10-20 11:15:55 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2014-10-20 11:15:55 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-10-20 11:15:55 Socket (2060) | Connected. | 2014-10-20 11:15:55 HD Request # 6 | Sending historical data logon request message. | 2014-10-20 11:15:55 HD Request # 6 | Requesting historical Daily data starting at 2014-10-17. | 2014-10-20 11:15:55 Uploaded an image to the server. Request ID: 4 | 2014-10-20 11:16:07 HTTP request #4 returned the following error: Windows error code 12029: A connection with the server could not be established | 2014-10-20 11:16:28 Failed to upload the image due to an error. Request ID: 4. | 2014-10-20 11:16:28 * |