Support Board
Date/Time: Thu, 28 Nov 2024 00:38:13 +0000
Post From: Cant download, history missing, very slow. Please help
[2014-10-20 14:46:21] |
User54027 - Posts: 128 |
Software version: 1203 | 2014-10-20 10:35:06 Usage end date: 2015-06-02 | 2014-10-20 10:35:06 Enabled for: Advanced Features. | 2014-10-20 10:35:06 Enabled for: Sierra Chart Historical Data Service. | 2014-10-20 10:35:06 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-20 10:35:06 Active service: SC Forex Data (FXCM) | 2014-10-20 10:35:06 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-10-20 10:35:06 2014-10-20 16:35:06 Local computer clock time | 2014-10-20 10:35:06 2014-10-20 14:35:06 GMT time | 2014-10-20 10:35:06 2014-10-20 10:35:06 Time zone adjusted time | 2014-10-20 10:35:06 Program path: C:\SierraChart\ | 2014-10-20 10:35:06 Data Files path: C:\SierraChart\Data\ | 2014-10-20 10:35:06 OS Version Number: 6.1 | 2014-10-20 10:35:06 Locale Information: English_United States.1252 | 2014-10-20 10:35:06 Checking for new symbol settings for fxcm | 2014-10-20 10:35:06 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-10-20 10:35:06 SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-10-20 10:35:11 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 10:35:11 Socket (1476) | Connected. | 2014-10-20 10:35:11 SC Forex Data (FXCM) | Connected to server. | 2014-10-20 10:35:11 SC Forex Data (FXCM) | Sending logon request message. | 2014-10-20 10:35:11 SC Forex Data (FXCM) | Server Info - Server Name: . | 2014-10-20 10:35:12 SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-10-20 10:35:12 SC Forex Data (FXCM) | Successfully connected. | 2014-10-20 10:35:12 HTTP connection to www.sierrachart.com:80 (1368) | Connected. | 2014-10-20 10:35:15 Symbol settings are up-to-date for fxcm | 2014-10-20 10:35:31 HTTP connection to www.sierrachart.com:80 (1368) | Closed. No error. | 2014-10-20 10:35:36 HTTP connection to www.sierrachart.com:80 (1368) | Shutdown and closed. | 2014-10-20 10:35:36 Current selected Data/Trading service: SC Forex Data (FXCM) | 2014-10-20 10:35:41 SC Forex Data (FXCM) | Starting real-time market data updates for: US30. ID: 1 | 2014-10-20 10:35:45 Intraday data recording state for symbol US30 is set to pending. | 2014-10-20 10:35:45 HD Request # 2 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 10:35:45 HD Request # 2 | Download start Date-Time: 2014-10-20 10:26:12.0 | 2014-10-20 10:35:45 HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2014-10-20 10:35:45 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-10-20 10:35:45 Socket (2120) | Connected. | 2014-10-20 10:35:46 HD Request # 2 | Sending historical data logon request message. | 2014-10-20 10:35:46 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-10-20 10:26:12. Record interval: 1. Symbol: US30 | 2014-10-20 10:35:46 Socket (2120) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 10:36:38 Socket (2120) | Shutdown and closed. | 2014-10-20 10:36:38 HD Request # 2 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 10:36:38 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 10:36:38 HD Request # 3 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 10:36:38 HD Request # 3 | Download start Date-Time: 2014-10-20 10:26:12.0 | 2014-10-20 10:36:38 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2014-10-20 10:36:38 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-10-20 10:36:38 Socket (492) | Connected. | 2014-10-20 10:36:38 HD Request # 3 | Sending historical data logon request message. | 2014-10-20 10:36:38 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-10-20 10:26:12. Record interval: 1. Symbol: US30 | 2014-10-20 10:36:38 Current selected Data/Trading service: SC Forex Data (FXCM) | 2014-10-20 10:36:54 Socket (492) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 10:37:27 Socket (492) | Shutdown and closed. | 2014-10-20 10:37:27 HD Request # 3 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 10:37:27 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 10:37:27 HD Request # 4 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2014-10-20 10:37:27 HD Request # 4 | Download start Date-Time: 2014-10-20 10:26:12.0 | 2014-10-20 10:37:27 HD Request # 4 | Using server: ds5.sierracharts.com port 10149 | 2014-10-20 10:37:27 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 10:37:28 Socket (492) | Connected. | 2014-10-20 10:37:28 HD Request # 4 | Sending historical data logon request message. | 2014-10-20 10:37:28 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-10-20 10:26:12. Record interval: 1. Symbol: US30 | 2014-10-20 10:37:28 Socket (492) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 10:38:16 Socket (492) | Shutdown and closed. | 2014-10-20 10:38:16 HD Request # 4 | Error downloading historical Intraday data for US30. The network socket has been closed. Retrying download. | 2014-10-20 10:38:16 * HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 10:38:16 HD Request # 4 | Receiving Intraday data for US30 starting at 2014-10-20 10:35:49 | 2014-10-20 10:38:16 HD Request # 4 | Timestamp of first Intraday data file record written: 2014-10-20 10:35:49 | 2014-10-20 10:38:16 Added 134 Time and Sales records to Intraday data file for US30 after download. | 2014-10-20 10:38:16 HD Request # 4 | Intraday download COMPLETE for US30. Completion time: 49s. Unique request ID: 1 | 2014-10-20 10:38:16 Real-time Intraday chart data file updates started for US30 | 2014-10-20 10:38:16 HD Request # 5 | Downloading Historical Daily chart data for US30. Starting date: 2014-10-17. Service: fxcm | 2014-10-20 10:38:16 HD Request # 5 | Using server: ds3.sierracharts.com port 10149 | 2014-10-20 10:38:16 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-10-20 10:38:16 Socket (2104) | Connected. | 2014-10-20 10:38:17 HD Request # 5 | Sending historical data logon request message. | 2014-10-20 10:38:17 HD Request # 5 | Requesting historical Daily data starting at 2014-10-17. | 2014-10-20 10:38:17 Intraday data recording state for symbol US30 is set to pending. | 2014-10-20 10:38:39 Reloading all charts with filename: US30.scid | 2014-10-20 10:38:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2014-10-20 10:38:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2014-10-20 10:38:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2014-10-20 10:38:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2014-10-20 10:38:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2014-10-20 10:38:39 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\US30.scid | 2014-10-20 10:38:39 Socket (2104) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 10:39:04 Socket (2104) | Shutdown and closed. | 2014-10-20 10:39:04 HD Request # 5 | Error downloading historical Daily data for US30. The network socket has been closed. Retrying download. | 2014-10-20 10:39:04 * HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 10:39:04 HD Request # 6 | Downloading Historical Daily chart data for US30. Starting date: 2014-10-17. Service: fxcm | 2014-10-20 10:39:04 HD Request # 6 | Using server: ds4.sierracharts.com port 10149 | 2014-10-20 10:39:04 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-10-20 10:39:04 Socket (2104) | Connected. | 2014-10-20 10:39:04 HD Request # 6 | Sending historical data logon request message. | 2014-10-20 10:39:04 HD Request # 6 | Requesting historical Daily data starting at 2014-10-17. | 2014-10-20 10:39:04 Socket (2104) | Closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2014-10-20 10:39:53 Socket (2104) | Shutdown and closed. | 2014-10-20 10:39:53 HD Request # 6 | Error downloading historical Daily data for US30. The network socket has been closed. Retrying download. | 2014-10-20 10:39:53 * HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for US30 | 2014-10-20 10:39:53 HD Request # 7 | Downloading Historical Daily chart data for US30. Starting date: 2014-10-17. Service: fxcm | 2014-10-20 10:39:53 HD Request # 7 | Using server: ds5.sierracharts.com port 10149 | 2014-10-20 10:39:53 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-20 10:39:53 Socket (2124) | Connected. | 2014-10-20 10:39:53 HD Request # 7 | Sending historical data logon request message. | 2014-10-20 10:39:53 HD Request # 7 | Requesting historical Daily data starting at 2014-10-17. | 2014-10-20 10:39:53 |