Support Board
Date/Time: Sat, 23 Nov 2024 00:16:30 +0000
Post From: Downloading intraday data
| [2013-05-21 09:29:22] |
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We opened a new chart for the same symbol as the image that you posted. And there were no problems receiving and processing both the Tick and Minute data: http://www.sierrachart.com/image.php?l=136912842158.png Quite honestly, we are puzzled by the problem that you have. There is no one else reporting anything like this. Sierra Chart works fine when it comes to processing this data. We know that. There is some other problem going on in your case. Make sure you are running the latest IQ Feed software and if you are running any firewall, Antivirus, anti-malware, anti-spyware software, disable those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-21 09:40:50
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