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Date/Time: Thu, 28 Nov 2024 00:50:32 +0000



Post From: Sierra Data feed showing incorrect Cumulative Delta

[2014-10-15 22:25:34]
Sierra Chart Engineering - Posts: 104368
First of all, the particular problem you are experiencing with Cumulative Delta Bars makes no sense when using the Sierra Chart Exchange Data Feed and you are using one copy of Sierra Chart with its own data folder. There is no explanation for a problem like this.

Being you are sharing the data folder, this must be the source of the problem and what exactly is going wrong is not within the scope of our support because it takes a lot of analysis time and remote assistance and we cannot spend the time with that. We do not provide support for this kind of scenario when the Data Files Folder is shared between 2 or more instances of Sierra Chart.

We do not have sufficient information with what you have said to answer the question.

Do not share the data folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-15 22:26:20