Support Board
Date/Time: Thu, 28 Nov 2024 00:27:44 +0000
Post From: Missing data for stock indexes, currencies, oil
| [2014-10-15 03:31:25] |
| |
|
Earlier today there was an outage with the FXCM data feed. This was an FXCM issue. The data feed was restored by FXCM earlier today. We have restored the missing historical Intraday data for the major Forex pairs. This also includes gold and silver. Refer to the instructions in help topic 7.1 here to re-download the missing data: https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart For the other CFD markets, we could not patch the data because we do not have another source for the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |