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Date/Time: Sun, 08 Sep 2024 01:35:30 +0000



Post From: Problem with CQG feed

[2014-10-14 19:32:04]
Sierra Chart Engineering - Posts: 104368
CQG needs to be contacted and you need to see why their web socket server closed the connection at this time:

CQG Trading | Websocket closed. | 2014-10-14 21:02:39
Connection to the external service has been lost. | 2014-10-14 21:02:39

They need to know the time zone that you have Sierra Chart set to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing