Support Board
Date/Time: Sat, 23 Nov 2024 00:00:45 +0000
Post From: Downloading intraday data
| [2013-05-20 23:04:34] |
| |
|
There could not be any problems in Sierra Chart with data downloading. The problem must be external. We do not have any other reports of this and we are not noticing a problem ourselves. We did a download using one of the symbols you have shown in one of the charts. Here is the log: HD Request # 5 - Downloading Intraday chart data for AUDUSD.ABBA to the file AUDUSD.ABBA.temp.scid. Service: dtn | 2013-05-20 18:58:39 HD Request # 5 - Requesting Minute data beginning at 2012-04-15 18:58:39 US Eastern Time. | 2013-05-20 18:58:39 Symbol Error: AUDUSD.ABBA is unknown, unavailable, or improperly formatted. | 2013-05-20 18:58:39 HD Request # 5 - Receiving Intraday Minute data for AUDUSD.ABBA | 2013-05-20 18:58:40 HD Request # 5 - Receiving Intraday data for AUDUSD.ABBA starting at 2012-04-15 18:59:00 | 2013-05-20 18:58:40 HD Request # 5 - Timestamp of first Intraday data file record written: 2012-04-15 18:59:00 | 2013-05-20 18:58:40 HD Request # 5 - Received 411717 records from 2012-04-15 18:59:00 to 2013-05-20 18:58:00 (400.0 days) and wrote 411717 records for AUDUSD.ABBA | 2013-05-20 18:58:53 HD Request # 6 - Downloading Intraday chart data for AUDUSD.ABBA to the file AUDUSD.ABBA.temp.scid. Service: dtn | 2013-05-20 18:58:53 HD Request # 6 - Requesting Tick data beginning at 2012-04-15 18:58:53 US Eastern Time. | 2013-05-20 18:58:53 HD Request # 6 - Receiving historical Intraday Tick data for AUDUSD.ABBA | 2013-05-20 18:58:54 HD Request # 6 - Receiving Intraday data for AUDUSD.ABBA starting at 2013-01-06 17:00:02 | 2013-05-20 18:58:54 HD Request # 6 - Timestamp of first Intraday data file record written: 2013-01-06 17:00:02 | 2013-05-20 18:58:54 HD Request # 6 - Received 14240652 records from 2013-01-06 17:00:02 to 2013-05-20 19:01:10 (134.0 days) and wrote 14240652 records for AUDUSD.ABBA | 2013-05-20 19:01:28 HD Request # 6 - Copying downloaded Intraday chart data from AUDUSD.ABBA.temp.scid to AUDUSD.ABBA.scid | 2013-05-20 19:01:28 HD Request # 6 - Intraday download COMPLETE for AUDUSD.ABBA | 2013-05-20 19:01:28 Real-time intraday chart data file updates started for AUDUSD.ABBA | 2013-05-20 19:01:28 Here is the chart image: http://www.sierrachart.com/image.php?l=1369091004285.png Please go to one of the chart you have a problem with and re-download the data with Edit >> Delete All Data and Download. It may take a while because there is a lot of data to download. When it is done, let us know what symbol it is and then post a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-20 23:05:37
|