Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 22:34:21 +0000



Post From: downloading historical data mistake

[2014-10-11 10:04:55]
User30743 - Posts: 365
hi, sometimes, when i connect sierra chart, there are problem with downloading correct data from the market, so that i have a gap in my datas (which is acctually not there in the market - it is a mistake of the platform).

i understand that when sierra chart is offline, there are all zeros on numbes bar, it is ok, what i dont understand is WHY there is a hole in my price actions and thus also in my volume profile indicators. see the video from yesterday - https://www.youtube.com/watch?v=JjLh9YZXMAU&feature=youtu.be

i am sure it should not be like this, and it is a big problem for me, because i use volume for my trading a lot and i dont know how to get the real data into my volume profile when this happens.

this is definately not a problem o broker/datafeed because it didnt happened on all 4 markets, only on two of the (nq, es) viz this video

why does this happened and WHAT i should do to re-dowload the correnct data when this happens please?
Date Time Of Last Edit: 2014-10-11 10:05:38