Support Board
Date/Time: Wed, 27 Nov 2024 22:29:18 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
[2014-10-09 02:56:58] |
Sierra Chart Engineering - Posts: 104368 |
The reason for the problem is not completely clear, but we did implement some changes which will avoid the issue where the the data feed stops for a period of time. Really we were quite surprised to see this kind of problem reported with the data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |