Support Board
Date/Time: Wed, 27 Nov 2024 22:33:25 +0000
Post From: Encountered invalid field code (0) while reading chartbook file: C:\GreenChart\Data\EURUSD Intra
| [2014-10-05 10:00:14] |
| User92899 - Posts: 76 |
|
Hi I have a user who has the same issue. I have had him update to 1198 and then reinstall everything - he is now on 1199. But gets this error and no charts in the chartbook. Any thoughts? Here's his log: (sorry about the format, that's how it arrived) Software version: 1199 | 2014-10-05 08:30:46 Usage end date: 2014-11-01 | 2014-10-05 08:30:46 Enabled for: Advanced Features. | 2014-10-05 08:30:46 Enabled for: Advanced Features 2. | 2014-10-05 08:30:46 Enabled for: Sierra Chart Historical Data Service. | 2014-10-05 08:30:46 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-05 08:30:46 Active service: SC Forex Data (FXCM) | 2014-10-05 08:30:46 Time Zone: +00:00:00 (UTC+00) | 2014-10-05 08:30:46 2014-10-05 09:30:46 Local computer clock time | 2014-10-05 08:30:46 2014-10-05 08:30:46 GMT time | 2014-10-05 08:30:46 2014-10-05 08:30:46 Time zone adjusted time | 2014-10-05 08:30:46 Time difference to server time: 8 seconds. | 2014-10-05 08:30:46 Program path: C:\SierraChart\ | 2014-10-05 08:30:46 Data Files path: C:\SierraChart\Data\ | 2014-10-05 08:30:46 OS Version Number: 6.2 | 2014-10-05 08:30:46 Checking for new symbol settings for fxcm | 2014-10-05 08:30:46 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-10-05 08:30:46 HTTP connection to www.sierrachart.com:80 (1372) | Connected. | 2014-10-05 08:30:46 Symbol settings are up-to-date for fxcm | 2014-10-05 08:30:47 SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-10-05 08:30:51 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-10-05 08:30:51 Socket (2020) | Connected. | 2014-10-05 08:30:52 SC Forex Data (FXCM) | Connected to server. | 2014-10-05 08:30:52 SC Forex Data (FXCM) | Sending logon request message. | 2014-10-05 08:30:52 SC Forex Data (FXCM) | Server Info - Server Name: . | 2014-10-05 08:30:52 SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-10-05 08:30:52 SC Forex Data (FXCM) | Successfully connected. | 2014-10-05 08:30:52 HTTP connection to www.sierrachart.com:80 (1372) | Closed. No error. | 2014-10-05 08:30:57 HTTP connection to www.sierrachart.com:80 (1372) | Shutdown and closed. | 2014-10-05 08:30:57 Encountered invalid field code (0) while reading chartbook file: C:\SierraChart\Data\ProjectX.cht | 2014-10-05 08:31:05 * |