Support Board
Date/Time: Wed, 27 Nov 2024 21:45:09 +0000
Post From: Show Depth feature "grayed out" on Trade DOM
| [2014-10-03 02:38:52] |
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This is the problem: Market Depth data has been rejected for symbol: ESZ4-CME. Not authorized for market depth. | 2014-10-02 06:23:56 Market Depth data has been rejected for symbol: NQZ4-CME. Not authorized for market depth. | 2014-10-02 06:23:56 The CME exchange for you activated does not include market depth. You can deactivate the CME Exchange without depth and activate the one with depth: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges We will make an improvement in Sierra Chart in the next release so at least you will see the best bid and ask if you are using an exchange without depth. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |