Support Board
Date/Time: Thu, 28 Nov 2024 00:40:26 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-10-02 17:03:46] |
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We do know about this. Our server monitoring system alerted it to us and we needed to restart the feed handler for the Nymex. The cause of this particular issue is not exactly known but basically we saw the feed handler process was in a frozen state and that is something that is extremely rare and almost never seen before. It is unrelated to the other previous lagging issue. We suspect it has something to do with the CME B UDP feed that we started yesterday in the feed handler. There was a problem with that particular feed in the past. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-02 17:04:16
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