Support Board

Date/Time: Sun, 08 Sep 2024 00:09:58 +0000

Post From: Charts not loading with correct data or date

[2014-10-01 16:35:41] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you do have active on your account, the Sierra Chart Real-time and Historical Exchange Data Feed. However, in Sierra Chart you have the Service set to "Barchart". This is not correct. You will not be able to access the data that way. You also have activated the CME Group exchange which requires that you are connected to a trading account to access the real-time data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing