Support Board
Date/Time: Thu, 28 Nov 2024 00:38:07 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-09-29 01:43:31] |
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We considered this problem over the weekend and did some testing . It is possible but uncertain, that the change to correct that original incident about a month ago may be the source of this problem you are reporting. This is not clear at this time. We have made another change which will solve the problem assuming it is what we think it might be. This change has been deployed to: scdf1.sierracharts.com This is only one of the two servers. So we will see how it goes on Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |