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Date/Time: Wed, 27 Nov 2024 20:40:29 +0000



Post From: Version 1192 - I cannot run replay the charts?

[2014-09-27 20:24:51]
Sierra Chart Engineering - Posts: 104368
We cannot say without careful examination of the log and we are not going to do that being you are using IB data.

Working with IB historical data is a struggle and we will not provide support for that. And even though the reliance on the Interactive Brokers historical data has been minimized in newer versions of Sierra Chart, it is still used.

Therefore, the proper solution is to use the Sierra Chart Real-time and Historical Exchange Data Feed:
Sierra Chart Exchange Data Feed


The general procedure to resolve an incomplete data issue with a Continuous Futures Contract chart is to re-download the data as explained here:
https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

Do that and see if it resolves the problem.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-27 20:28:56