Login Page - Create Account

Support Board


Date/Time: Sun, 22 Dec 2024 03:27:19 +0000



Post From: Error logging into my account

[2014-09-27 16:21:40]
Tlaw1 - Posts: 15
I had everything up and running fine yesterday and when I opened the program up today, I received this message. anything you might be able to tell me about this error would be helpful. thanks and have a good day. : )

Software version: 1192 | 2014-09-27 09:21:10
Usage end date: 2014-10-14 | 2014-09-27 09:21:10
Enabled for: Advanced Features. | 2014-09-27 09:21:10
Enabled for: Advanced Features 2. | 2014-09-27 09:21:10
Enabled for: Sierra Chart Historical Data Service. | 2014-09-27 09:21:10
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-09-27 09:21:10
Active service: CTS T4 FIX | 2014-09-27 09:21:10
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-09-27 09:21:10
2014-09-27 09:21:10 Local computer clock time | 2014-09-27 09:21:10
2014-09-27 16:21:10 GMT time | 2014-09-27 09:21:10
2014-09-27 09:21:10 Time zone adjusted time | 2014-09-27 09:21:10
Time difference to server time: 25 seconds. | 2014-09-27 09:21:10
Program path: C:\SierraChart\ | 2014-09-27 09:21:10
Data Files path: C:\SierraChart\Data\ | 2014-09-27 09:21:10
OS Version Number: 5.1 | 2014-09-27 09:21:10

Checking for new symbol settings for cts | 2014-09-27 09:21:10
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-27 09:21:10
HTTP connection to www.sierrachart.com:80 (800) | Connected. | 2014-09-27 09:21:10
Symbol settings are up-to-date for cts | 2014-09-27 09:21:11

CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2014-09-27 09:21:15
CTS FIX - Firm: PTP | 2014-09-27 09:21:15
CTS FIX socket (0) | Resolved address fix-sim.t4login.com to IP 74.201.6.199 | 2014-09-27 09:21:15
CTS FIX socket (1220) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-27 09:21:16
CTS FIX socket (1220) | Shutdown and closed. | 2014-09-27 09:21:16
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2014-09-27 09:21:16
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-27 09:21:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-27 09:21:16
CTS FIX: Disconnected. | 2014-09-27 09:21:16
HTTP connection to www.sierrachart.com:80 (800) | Closed. No error. | 2014-09-27 09:21:21
HTTP connection to www.sierrachart.com:80 (800) | Shutdown and closed. | 2014-09-27 09:21:21