Support Board

Date/Time: Fri, 20 Sep 2024 08:40:01 +0000

Post From: Problems with loading historical data (tick).

[2014-09-26 05:28:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will solve this for you in version 1196 that we are releasing in about an hour. If your Sierra Chart account is on service package 5, which is the case for you, and Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds, is enabled, then the historical data will be downloaded from the Sierra Chart server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing