Support Board
Date/Time: Wed, 27 Nov 2024 20:36:21 +0000
Post From: Problems with loading historical data (tick).
| [2014-09-26 03:43:01] |
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We apologize for the delay. We just needed some time to think through this. Based upon what we see here, and based on your Internet connection and how the CTS T4 system works, you cannot receive tick by tick data. We recommend setting the Global Settings >> Data/Trade Service Settings >> Intraday Data Storage Time Unit to 1 minute or 1 second. We recommend trying 1 minute to begin with. Once you change that setting go to the chart and select Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |