Support Board
Date/Time: Sun, 22 Dec 2024 02:48:58 +0000
Post From: Error logging into my account
| [2014-09-26 00:18:50] |
| Tlaw1 - Posts: 15 |
|
i temporarily disabled avg until the next restart and it appears to still be having issues. Ive had a sierra chart account earlier in the year and it was hooked up through a different email address when i did the top step trader combine before. THAT account was Tmoney2014 and my new one that i wanted to use which is the one we've been troubleshooting here is TLawTheTrader ] here is my log again just in case you need it Software version: 1192 | 2014-09-25 17:14:27 Usage end date: 2014-10-14 | 2014-09-25 17:14:27 Enabled for: Advanced Features. | 2014-09-25 17:14:27 Enabled for: Advanced Features 2. | 2014-09-25 17:14:27 Enabled for: Sierra Chart Historical Data Service. | 2014-09-25 17:14:27 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-09-25 17:14:27 Active service: Rithmic Trading | 2014-09-25 17:14:27 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-09-25 17:14:27 2014-09-25 17:14:27 Local computer clock time | 2014-09-25 17:14:27 2014-09-26 00:14:27 GMT time | 2014-09-25 17:14:27 2014-09-25 17:14:27 Time zone adjusted time | 2014-09-25 17:14:27 Time difference to server time: 61 seconds. | 2014-09-25 17:14:27 WARNING: Your computer's clock is off by 61 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2014-09-25 17:14:27 Program path: C:\SierraChart\ | 2014-09-25 17:14:27 Data Files path: C:\SierraChart\Data\ | 2014-09-25 17:14:27 OS Version Number: 5.1 | 2014-09-25 17:14:27 Checking for new symbol settings for rim | 2014-09-25 17:14:27 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-25 17:14:28 HTTP connection to www.sierrachart.com:80 (804) | Connected. | 2014-09-25 17:14:28 Symbol settings are up-to-date for rim | 2014-09-25 17:14:28 Rithmic Trading | Port for executable: 3128 | 2014-09-25 17:14:32 Listening socket (1208), port 3128 | Closed. | 2014-09-25 17:14:32 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-09-25 17:14:32 Rithmic Trading | Connecting to the server 127.0.0.1. Port 3128 | 2014-09-25 17:14:34 Socket (1220) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-25 17:14:35 Socket (1220) | Shutdown and closed. | 2014-09-25 17:14:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-25 17:14:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-25 17:14:35 Rithmic Trading | Disconnected from the server. | 2014-09-25 17:14:35 HTTP connection to www.sierrachart.com:80 (804) | Closed. No error. | 2014-09-25 17:14:38 HTTP connection to www.sierrachart.com:80 (804) | Shutdown and closed. | 2014-09-25 17:14:38 |