Support Board
Date/Time: Thu, 28 Nov 2024 00:32:42 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-09-25 17:21:43] |
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We do know about this issue: Sierra Chart Real-Time Feed Down ?? What you are experiencing is not related to this. At this point we do not know with the source of the problem is and if there is anyone else affected. Since the beginning of September I started having these issues. This actually tends to indicate the problem is not with the server. Update: We take this back. Could be related to the change we made to better handle higher data rates but if anything it should be solving the problem and not creating any new issue like this. Still unclear what the problem is.Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-25 17:44:13
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