Support Board
Date/Time: Wed, 27 Nov 2024 18:30:14 +0000
Post From: unable to connect
| [2014-09-25 16:35:14] |
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Your broker/trading service will need to help you with this: CQG Trading FIX: Received a Logout message. Text = Logon rate has exceeded the allowable limit. Please call Customer Support for assistance. | 2014-09-25 08:41:28
Also, we will need to see the ENTIRE Message Log. Not a portion. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |