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Date/Time: Fri, 20 Sep 2024 09:48:27 +0000



Post From: unable to connect

[2014-09-25 16:35:14]
Sierra Chart Engineering - Posts: 104368
Your broker/trading service will need to help you with this:
CQG Trading FIX: Received a Logout message. Text = Logon rate has exceeded the allowable limit. Please call Customer Support for assistance. | 2014-09-25 08:41:28

Also, we will need to see the ENTIRE Message Log. Not a portion.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing