Support Board
Date/Time: Thu, 28 Nov 2024 00:43:30 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-09-25 16:19:52] |
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We wonder if you are losing the connection to the data feed at these times you say it is freezing. In the copy of Sierra Chart that is using the Sierra Chart data feed, we need to see the Message Log from that copy. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |