Support Board
Date/Time: Thu, 28 Nov 2024 00:44:43 +0000
Post From: SC Data Feed is freezing upon price spikes (CL Futures - Nymex)
| [2014-09-25 10:15:51] |
| User30668 - Posts: 108 |
|
Let us know if you see the problem again.
I have witnessed the same problem again yesterday at 9:30 am EST, this time with Euro Futures (E6 - Globex). There was a moderate price thrust down with some volume - the Data Feed froze for about 1 or 2 seconds and then the price just "popped up" 12 ticks down from the level where it was before. I had an open position at that time but fortunately the freezing did not cause me any problem, except some concern. But it could have. I am really concerned about this issue. There are some scheduled events for next week that will cause some strong volatility with high volume. Will the Data Feed fail when we need it the most? Please do everything you can to resolve this problem. Thank you. P.S. - I didn't trade CL Futures yesterday, so I can't comment about it yet. |