Support Board

Date/Time: Fri, 20 Sep 2024 08:56:07 +0000

Post From: Market depth for Sierra data and IB trading account

[2014-09-23 16:40:45] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In response to post #1, the reason you are not getting market depth data is because the CME exchange fee you have activated does not include market depth. For market depth the cost is 15.75 USD per month. In response to post #2, ask IB about this: Message from IB: Deep market data is not supported for this combination of security type/exchange. IB Error Code: 10092. Request ID: 100001. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing