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Date/Time: Fri, 20 Sep 2024 08:49:17 +0000



Post From: Market depth for Sierra data and IB trading account

[2014-09-23 15:38:43]
User59235 - Posts: 4
hello,

same here, when i open the sierra charts DOM i see only the "Best" bid/ask
with no depth.

i see this error on the message log:

Message from IB: Deep market data is not supported for this combination of security type/exchange. IB Error Code: 10092. Request ID: 100001. | 2014-09-23 15:27:04


please note that:

1. connected to TWS 946.2 stand alone via api
2. i can transmit orders.
3. chart and time & sales updated correctly.
3. in the Data/Trade service settings i removed the "allow supported for sierra chart data feeds" even though i bought SC exchange data feed.
4. i can see the market depth correctly from within the IB TWS.
5. i am using the trail version of sierra charts for evaluation.


thanks