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Date/Time: Wed, 27 Nov 2024 19:44:55 +0000



Post From: Why there is no historical B/A information on trades from Rithmic?

[2014-09-22 03:53:45]
Sierra Chart Engineering - Posts: 104368
What version of Sierra Chart are you running?

Update Sierra Chart by selecting Help >> Download Current Version.

Go to the chart and re-download the data with Edit >>Delete All Data and Download. If you do not get historical Bid and Ask Volume, then post a copy of the Message Log. Here are the instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing