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Date/Time: Fri, 20 Sep 2024 05:32:55 +0000



Post From: What does NEW COM NEW in window title signify?

[2014-09-13 06:12:23]
Sierra Chart Engineering - Posts: 104368
What you describe would happen if you were running version 1188. That version has been locked out.

1188 would have corrupted a Chartbook.

When you start version 1188, which has been pulled, it would give you a notice about this.

If you were not running that version, then we do not know why this would have happened. However, in any case, access the most recent Chartbook back up that successfully opens up:
https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook

There is a backup for each day. Try each one to see which one successfully opens up.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing