Support Board
Date/Time: Wed, 27 Nov 2024 15:44:12 +0000
Post From: Charts are not calling up my saved Chart books
| [2014-09-10 04:42:18] |
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Did you notice this problem after updating Sierra Chart? We need to get one of your Chartbooks so we can test it. Attach it by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile The proper procedure to restore a Chartbook from a backup is to put a copy of it in: C:\SierraChart\Data There is also a new Backups folder which contains backup Chartbooks for the last seven days. Here are the instructions to use it: https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |