Support Board
Date/Time: Sun, 22 Dec 2024 13:10:59 +0000
Post From: Package 3, problem loading any historical data
| [2014-09-09 13:34:06] |
| User32722 - Posts: 10 |
|
Hi! I have subscribed to package 3. I have connected to the data stream (showing a green field in the upper right) Still I can´t manage to connect to any historical data. Here is the log: Software version: 1187 | 2014-09-09 13:31:16 Usage end date: 2014-09-29 | 2014-09-09 13:31:16 Enabled for: Advanced Features. | 2014-09-09 13:31:16 Enabled for: Sierra Chart Historical Data Service. | 2014-09-09 13:31:16 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-09-09 13:31:16 Active service: SC Historical Data | 2014-09-09 13:31:16 Time Zone: +00:00:00 (UTC+00) | 2014-09-09 13:31:16 2014-09-09 15:31:16 Local computer clock time | 2014-09-09 13:31:16 2014-09-09 13:31:16 GMT time | 2014-09-09 13:31:16 2014-09-09 13:31:16 Time zone adjusted time | 2014-09-09 13:31:16 Time difference to server time: 0 seconds. | 2014-09-09 13:31:16 Program path: C:\SierraChart\ | 2014-09-09 13:31:16 Data Files path: C:\SierraChart\Data\ | 2014-09-09 13:31:16 OS Version Number: 5.1 | 2014-09-09 13:31:16 Checking for new symbol settings for ddf | 2014-09-09 13:31:16 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-09 13:31:16 HTTP connection to www.sierrachart.com:80 (232) | Connected. | 2014-09-09 13:31:16 Symbol settings are up-to-date for ddf | 2014-09-09 13:31:17 SC Historical Data | Connected. Historical Intraday data will be requested. | 2014-09-09 13:31:21 HTTP connection to www.sierrachart.com:80 (232) | Closed. No error. | 2014-09-09 13:31:27 HTTP connection to www.sierrachart.com:80 (232) | Shutdown and closed. | 2014-09-09 13:31:27 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\^NOKUSD.dly | 2014-09-09 13:31:32 SC Historical Data | Starting real-time market data updates for: ^NOKUSD. ID: 1 | 2014-09-09 13:31:33 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: ^NOKUSD | 2014-09-09 13:31:33 HD Request # 2 | Downloading Historical Daily chart data for ^NOKUSD. Starting date: 1964-09-09. Service: ddf | 2014-09-09 13:31:33 HD Request # 2 | Requesting historical Daily data for ^NOKUSD starting at 1964-09-08 | 2014-09-09 13:31:33 Reading for a HTTP request (1) failed. Windows error code 18: No more files. | 2014-09-09 13:31:34 * HD Request # 2 | Download from the SC Historical Data service failed due to a HTTP error. | 2014-09-09 13:31:34 * HD Request # 2 | Error downloading historical Daily data for ^NOKUSD. There was a communication error with the server. | 2014-09-09 13:31:34 * HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ^NOKUSD | 2014-09-09 13:31:34 HD Request # 2 | Daily download COMPLETE for ^NOKUSD. Completion time: 1s | 2014-09-09 13:31:34 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\^NOKUSD.dly | 2014-09-09 13:31:34 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\$SPX.dly | 2014-09-09 13:31:38 SC Historical Data | Starting real-time market data updates for: $SPX. ID: 2 | 2014-09-09 13:31:39 SC Historical Data | Subscribing to market data in the service client is not supported. Symbol: $SPX | 2014-09-09 13:31:39 HD Request # 3 | Downloading Historical Daily chart data for $SPX. Starting date: 1964-09-09. Service: ddf | 2014-09-09 13:31:39 HD Request # 3 | Requesting historical Daily data for $SPX starting at 1964-09-08 | 2014-09-09 13:31:39 Reading for a HTTP request (2) failed. Windows error code 18: No more files. | 2014-09-09 13:31:40 * HD Request # 3 | Download from the SC Historical Data service failed due to a HTTP error. | 2014-09-09 13:31:40 * HD Request # 3 | Error downloading historical Daily data for $SPX. There was a communication error with the server. | 2014-09-09 13:31:40 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $SPX | 2014-09-09 13:31:40 HD Request # 3 | Daily download COMPLETE for $SPX. Completion time: 1s | 2014-09-09 13:31:40 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\$SPX.dly | 2014-09-09 13:31:40 Please advice. RSy |