Support Board
Date/Time: Fri, 22 Nov 2024 18:51:10 +0000
Post From: I am unable to get data.
| [2013-05-15 16:09:42] |
| waynegr - Posts: 8 |
|
Hello, I paid to use Sierra Charts. I am trying to connect to my TransAct AT demo account for data. Yet, I continually get failed connection attempt after failed connection attempt. Connecting to TransAct... | 2013-05-15 12:03:03 Unable to connect to TransAct (Validate User). TransAct error: (57) This VendorID is Disabled | 2013-05-15 12:03:04 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button. | 2013-05-15 12:03:04 Disconnecting from TransAct... | 2013-05-15 12:03:04 Disconnected from TransAct | 2013-05-15 12:03:04 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. To cancel, select File >> Disconnect on the menu. | 2013-05-15 12:03:04 Please Help. I am very anxious to start using Sierra Charts again. Thanks, Garrett |