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Date/Time: Fri, 20 Sep 2024 04:14:23 +0000



Post From: Chart and Trade DOM errors via OEC

[2014-09-03 16:14:20]
Sierra Chart Engineering - Posts: 104368
We apologize for this. We see what the problem is.

We inadvertently released support for server-side OCO and bracket orders before these were fully tested.

What you need to do is select Global Settings >> General Trade Settings. Uncheck Use Server-Side OCO and Bracket Orders. This will solve the problem.

The source of the problem is the OEC documentation on a particular FIX tag is not correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-03 16:16:19