Support Board

Date/Time: Fri, 20 Sep 2024 04:01:07 +0000

Post From: No Data - No [M] on SC Real Time Data Feed for Globex and Nymex

[2014-09-03 09:15:43] Link To Thread - Link To Post [Go To First Post]
User51760 - Posts: 108
Hello Support Team, on further investigating with IB we figured out the problem seems to arise on IB side. Some glitches in their handling data differently on live accounts vs. paper accounts and glitches in TWS. Problem does NOT come up on our LIVE-Accounts, but on our PAPER-Accounts (on testing some strategies) and is NOT directly caused by Sierra Chart Data Feed or SC-platform. Sorry for any confusion, Best, Chris