Support Board

Date/Time: Fri, 18 Apr 2025 06:07:51 +0000

Post From: Trade Order Error Order is not allowed based on the symbol x Contact Sierra Chart suppoot

[2025-04-03 16:45:11] Link To Thread - Link To Post [Go To First Post]
User762422 - Posts: 9
Hi, I have been unable to make any trades today on the Trading Evaluator server. I keep receiving the error message below. I have tried restarting and upgrading the application. 2025-04-03 17:38:46.788 \| Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 11728. Service Order ID: (none). Symbol: MNGK25. Account: xxx * 2025-04-03 17:37:53.851 \| Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 11725. Service Order ID: (none). Symbol: FESXM25. Account: xxx * This issue occurs with all market I trade Date Time Of Last Edit: 2025-04-03 16:50:04