Support Board
Date/Time: Fri, 18 Apr 2025 03:31:37 +0000
Post From: Chart loaded but price is not the latest
| [2025-04-03 13:56:31] |
| John - SC Support - Posts: 39353 |
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One issue is that the exchange that you had active in March did not renew on April 1, 2025, due to insufficient funds in your account at that time. Therefore, at this time, any data you would be getting would be from Rithmic - and if you are not getting data from Rithmic, then you would need to check with them on why. If you want to re-activate the exchange, then ensure you have enough funds in your account - if you need to add funds, you can do so at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop Then you can activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |