Support Board
Date/Time: Sat, 19 Apr 2025 10:00:45 +0000
Post From: Not getting live data
| [2025-03-27 17:35:20] |
| John - SC Support - Posts: 39362 |
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In order to be able to connect to real-time data and trading services, you need to be on one of the "Integrated" packages. Right now, you are on the "Base Advanced" package, which does not allow for connectivity. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages To change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package What are the exchanges for which you are wanting real-time data? If you are wanting to connect to a trading account, then what broker/trading service are you using? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |