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Date/Time: Sat, 19 Apr 2025 10:20:14 +0000



Post From: unauthorized mbox:

[2025-03-24 14:05:00]
User207487 - Posts: 5
I'm getting the following message:

Unauthorized mbox indicator
Please set/update your Sierra Chart account name
mboxwave.com/ platforms/ sierra chart/ set account name

Having gone thru the solution process many times, I still have no data and get the same error.
I then changed my user name from Ken Gabriel to Ken Gabriel 1, again to no avail.
I tried to check for latest version and check on my account balance, but I can't connect.

I had this issue in the past, but was able to resolve it.

Please help.....

This is my license number: 34ccdda415c318295bed6edf49e0b82b883afc53f103e0041e46ab388514bc605d5a832cb744d506cdb2e871d5088be1675