Support Board
Date/Time: Sat, 19 Apr 2025 10:22:41 +0000
Post From: US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification
| [2025-03-20 15:17:19] |
| Sierra_Chart Engineering - Posts: 19276 |
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Our new 10 Gb connection NY4 is working well now. The packet loss we were seeing, is not happening. At least for now. NASDAQ TotalView is running over this new connection. So we are no longer going to be affected by these early-morning carrier maintenance activities. And we do have much better circuits on order coming soon. We mentioned that we would be using the NASDAQ TotalView UDP connection but we switched back to the NASDAQ TotalView TCP connection for the primary feed to avoid any lost packets. This is unrelated, but we are also doing server and connectivity upgrades in the Aurora data center for CME data. This will take about 60 days to complete. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-20 15:18:55
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