Support Board
Date/Time: Thu, 28 Nov 2024 00:24:51 +0000
Post From: rithmic connection issues
| [2014-08-27 15:31:27] |
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The problem is your account has expired. You need to purchase usage time. For now, we added 3 days of time to your account. Restart Sierra Chart to get access to the additional time we added. ----- 1. To purchase usage time, select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments Login with your Sierra Chart Account Name and Password. 2. Choose the number Months you wish to pay for and the Service Package. 3. Choose one of the payment options. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-27 15:31:54
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