Support Board
Date/Time: Mon, 21 Apr 2025 05:44:01 +0000
Post From: one last step John!
| [2025-03-13 14:23:59] |
| User849502 - Posts: 367 |
|
John, Sadly, the chart is not working. I followed to the letter every step in 'resolving missing....' As you see 'YES' is enabled in the custom symbol settings. This is what Mike did the other day to get the chart to work. BUT when I followed the steps of opening an nq and an es chart and deleting and reloading all data(these charts had endless data to begin with but whatever) the nq and es charts reloaded as before all nice perfect, but the spread chart deleted the small amount of 1 min data it had and went back to blank. It then began tracking new data from the current time, but nothing before. 1- both es and nq historical charts called up. Both filled with correct data. Both those were delete/reloaded. Both were perfect again 2- spread chart had some data from last 24 hrs. When the delete/reload was hit the chart reloaded blank, all data wiped. 3- 'download historical data' set to yes (screenshot) Anything else I can try? I have to get this working as the client wants to add spreads and pay me more for analysis. Please John, that money is really important to me. |