Login Page - Create Account

Support Board


Date/Time: Mon, 21 Apr 2025 05:43:57 +0000



Post From: one last step John!

[2025-03-12 10:15:14]
User849502 - Posts: 367
John, I promise I went thru all my old posts to see if there was an answer to this because I feel like I must know how to fix this, but I can't.

Mike teamviewed and duped all settings and did what you suggested. We get an intraday chart with live feed from when it was created, but no back data. I got settings>data limiting and see it is stuck on today's date. I try changing it anyway I can, but it reverts back. It asks in a pop-up if I want to download the back data. I say yes. It then comes up with a red error message.

What am I doing wrong? I know I must know the fix but I have tried everything. I also went back to data services and looked that tick data and lots of days. Nothing fixes it. sorry we are almost there! THANK YOU, Karen
imagedatalimiting.png / V - Attached On 2025-03-12 10:14:33 UTC - Size: 112.66 KB - 51 views