Support Board
Date/Time: Mon, 21 Apr 2025 13:44:38 +0000
Post From: Request for Assistance with enabling OpenGL on MacOS via Parallels Desktop
| [2025-03-03 21:02:10] |
| User932063 - Posts: 10 |
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Hello, I fully understand that providing Sierra Chart support for virtual machine setups is generally beyond your scope. However, I would greatly appreciate any guidance or suggestions you could offer to point me in the right direction, or to determine if this issue might have a simpler fix on your end. My current setup is as follows: * macOS 15.3.1 * Parallels Desktop 20 * Sierra Chart 2744 64-Bit I'm experiencing difficulty enabling OpenGL within Sierra Chart. Specifically: * In the x86 version, the "Use OpenGL for Chart Graphics" checkbox can be checked, saved, and exited. However, upon restarting Sierra Chart, the box is unchecked again. My understanding from the documentation suggests this indicates Sierra Chart cannot detect a compatible OpenGL version. * In the Arm version, the "Use OpenGL for Chart Graphics" checkbox is entirely greyed out. I attempted a troubleshooting step from the forums — running Sierra Chart in administrator mode — but unfortunately, that did not resolve the issue. Could you clarify exactly what criteria for OpenGL that Sierra Chart is checking for? Additionally, is there any metadata or configuration setting I could modify that might address the issue? For reference, here is a detailed gist of my current OpenGL graphics configuration obtained using GLView. This was obtained from within Windows 11 running inside Parallels: https://gist.github.com/brettgoulder/ce448722269603329d741c4787f69e70 Thank you very much for your time and any assistance you can provide. Best regards, Brett |