Support Board
Date/Time: Mon, 21 Apr 2025 16:46:15 +0000
Post From: Subject: Request for Missing ACSIL Functions in the Latest Sierr
| [2025-03-03 19:16:24] |
| GuillaumeJ - Posts: 12 |
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Hello Sierra Chart Support Team, I am currently running Sierra Chart version 2743 on Service Package 11 (Advanced features). While I should have full access to the advanced ACSIL features, I have encountered an issue: certain functions that I need for working with Volume By Price profiles do not appear to be available in my environment. Specifically, the compiler shows errors indicating that the following functions are not recognized: sc.GetNumStudyProfiles() sc.GetStudyProfileInformation() sc.GetVolumeAtPriceDataForProfile() sc.CalculateValueAreaForGivenProfile() My understanding is that these functions should be included in the latest ACSIL API, especially under an advanced package such as mine. However, calls to these methods generate errors like “not a member of s_sc” when compiling. Here is a summary of what I have already tried: Confirmed the Installed Version and Package: Sierra Chart version: 2743 Service Package: 11 (Advanced + all features) Checked for Duplicate or Obsolete Files: I verified that only one installation of Sierra Chart is active. I made sure I’m referencing the sierrachart.h file from \ACS_Source\ in the same folder that Sierra Chart uses for compiling custom studies. Examined the Header File: I found a declaration for s_StudyProfileInformation in sierrachart.h, but no GetNumStudyProfiles(...) / GetStudyProfileInformation(...) methods in s_sc. Reinstalled Sierra Chart: I downloaded the latest installer and performed a clean reinstallation to ensure the header and binary files match. Despite these steps, calls to the above-mentioned ACSIL functions are still missing or unrecognized by the compiler, even though the s_StudyProfileInformation struct is present. Could you please advise whether there is an additional step or configuration needed to expose these functions in my environment? I would appreciate any guidance or instructions that will allow me to retrieve and use per-profile Value Area information from a Volume By Price study in ACSIL. Best regards, |