Support Board
Date/Time: Mon, 21 Apr 2025 16:59:22 +0000
Post From: DOM started to show depth at only one level.
| [2025-03-03 16:47:33] |
| John - SC Support - Posts: 39380 |
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You are setup to get real-time data from us including Market Depth for the CME exchange. If you are trying to get data for any other exchange, then you would be getting that data from Rithmic, in which case you would need to ask them about the number of levels you are seeing. If you are having a problem with the number of Market Depth levels for a product from the CME Exchange, then refer to the following: File Menu: Not Receiving the Full Number of Market Depth Levels For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |